Terms of use


General terms
FMSTORE reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. FMSTORE  undertakes to inform users of any modifications as well as any changes, through the website of this e-shop. It is clarified that the change of terms does not include them orders you already have.
Make sure you agree with the following   terms and conditions. OR   transaction   with us and through our website   presupposes and implies the acceptance of these terms.
Visitors / users   of the website www.fmstore.gr   agree that: will use their actual details (surname, name, address, e- mail , telephone) in the contact forms, will use the Company 's Internet site in accordance with law and morality and will not take any action or omission which may cause damage to it and to any other person.
Protection of personal information.
The personal information you enter in your membership registration is solely used by FMSTORE for the execution of your orders. Under no circumstances can those persons who have a partnership with our company have access to them.
Our affiliates are bound by our company code of conduct and the provisions of national law not to disclose these data to third parties. In any case, the above obligation does not extend to acts of unlawful interference by the user, in particular in view of investigations by the judicial authority.

Cookies
We use cookies on our site.
Specifically, there are four main types of cookies - Here's how we use them:
  • Location functionality cookie :   They allow you to navigate the site and use our features such as "Add to cart"
  • Analytics cookie :   They allow us to measure and analyze how our customers use the website, improving both the functionality and the experience of your purchases.
  • Cookie Preferences:   When you browse or shop on the website, these cookies will remember your preferences (such as your language or location). In this way we will be able to personalize your purchases according to your personal preferences.
  • Targeting or advertising cookie :   -   They are used to show ads related to you. They limit the repeatability of an ad, so as not to get tired of you while helping us   to measure the effectiveness of the actions   marketing.
By using our site, you agree to place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies already on your computer, the browser help section should provide instructions on how to find the file or directory that stores thecookies .
More information about cookies , how to manage and delete them, can be found at www.aboutcookies.org
Please note that deleting or disabling future cookies may affect the user experience and you may not be able to take advantage of certain features of our site and for   which we are proud of wishing to serve our customers   us.

Defective products
In the case of a defective product, the buyer has all the rights provided by the Civil Code and provided that the buyer will provide proof of purchase and the product in good condition - without hits or other marks, full and without damaged packaging and any accessories included in the packaging. FMSTORE is entitled, if it is reasonable, to choose between repair or replacement of the product.
 
Withdrawal

You are entitled to withdraw from this agreement within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days from the day after the day you acquired or a third party other than the carrier and indicated by you acquired the physical possession of the goods. In the case of partial deliveries, from the date of receipt of the last goods, as per the above.

In order to exercise your right of withdrawal, please let us know
FMSTORE
Victor Hougo 7
Zip Code 42131
Trikala Greece
Tel .+ 30 2431 131786
info@fmstore.gr

for your decision to withdraw from this agreement with a clear statement (eg a letter to be sent by post, fax or e-mail) 

A similar declaration form is attached   click here
In order to comply with the withdrawal period, it is enough to send your statement on the exercise of your right of withdrawal before the withdrawal period expires.

Consequences of the withdrawal.
If you cancel this Agreement, we will refund you all the money we have received from you, including delivery costs (excluding additional costs due to your choice to use a delivery method other than the delivery method we offer) without undue delay and in any case within 14 calendar days of the date of your decision to withdraw from this agreement.
We will execute the above refund using the same payment method you used for the original transaction, unless you have explicitly agreed otherwise in any case, you will not be charged for such a refund.
You ought to send back the goods or deliver them to our company  (FMSTORE Victor Hougo 7 Zip Code 42131 Trikala Greece +30 2431 131786) without undue delay and in any case within 14 calendar days of the day you stated that you are withdrawing from this agreement. The deadline is considered to have been met if you send the goods back before the end of the 14-day period.
We are entitled to delay the refund until we receive the goods back or until you provide evidence that you have returned the goods, whichever comes first.

You will be charged with the direct cost of returning the goods.
You are responsible for any reduction in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and operation of the goods.
For all product returns, the product to be returned or replaced must be accompanied by the original documents accompanying the product at delivery, the product being in perfect condition without any impact or other marks in its complete and undamaged packaging as well as and any accessories included in the packaging.
This right of withdrawal does not apply to the following situations: 
  • supply of goods manufactured in accordance with consumer specifications or clearly personalized the supply of goods which may be corrupted or expire soon
  • the supply of sealed goods which are not suitable for return for reasons of health or hygiene and which have been unsealed after delivery
  • supply of goods which, by reason of their nature, are, by their very nature, interchangeable with other elements
  • supply of sealed audio recordings or sealed video recordings or sealed computer software that have been unsealed Return, repair, replacement In addition to the above right of withdrawal,   in any case, have all the rights granted to you by the Civil Code (Articles 534 et seq.) if actual defects or lack of agreed EU idiotiton.meta delivery
Order cancellation.

An order can be canceled at any stage before the order process is completed.
Once the online order process has been completed and your order has not been executed, ie the product has not been shipped, you can cancel your order in consultation with our sales department at the following telephone numbers: +30 24310 131786 Liability Disclaimer
The company is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. Goods are transported under the responsibility of the customer.